ABOUT US

Gitxaała territories stretch from the Nass River to Aristazabel Island, on the north coast of what is now British Columbia.

The Gitxaała , also known as Git Lax M’oon, people of the saltwater  are one of the most ancient societies on the coast. The village of Lach Klan (Kitkatla, BC) has been continuously inhabited since time immemorial.

Gitxaała hereditary leaders from the four clans, Gisputwada, Ganhada, Lax’sgiik and Laxgibuu, manage and protect their territories and resources according to their ayaawx, traditional laws. Gitxaała harvesters use almost 100 different marine and terrestrial resources to feed their community. Gitxaała citizens, currently numbering 2094, wherever they reside, celebrate their history, practice their traditions, respect their laws, and cherish their lands, waters and resources.

SUMMARY

The IT Technician at Gitxaala reports to the Chief Administrative Officer and is responsible for developing, maintaining and overseeing the effective and efficient delivery of IT infrastructure, programs and services.  The IT Technician is responsible for developing and tracking the Nation’s IT equipment and systems.

PRIMARY RESPONSIBILITIES and DUTIES

Relationship Building and Teamwork

• Set and provide direction on priorities and responsibilities for staff, contractors, volunteers, etc. while fostering independent work ethics.
• Manage conflict and maintain composure and perspective in difficult or unpredictable situations.
• Model and enforce the policies and procedures of the Nation.
• Represent the Nation and its interest to stakeholders through professional appearance and courteous behaviour.
• Conduct performance management tasks including performance evaluations, progressive discipline, coaching, training and setting attainable goals and oversee performance management tasks for all staff.

Client Service and Engagement

• Handle inquiries and requests for information in a respectful, professional and client-centric manner.
• Demonstrate and maintain a community-focused approach in program and service design and delivery as well as standards and procedures.
• Develop and maintain an IT Manual for the Nation.
• Perform other duties and responsibilities as necessary in the performance of the position and as assigned by Director.

REQUIRED SKILLS

• Ability to provide training to staff on software, phones, and other relevant IT equipment.
• Prepare various materials and reports using MS Office products (Word, Excel, PowerPoint, Outlook, Teams) and possess a working knowledge of software used throughout the Nation’s departments.
• Knowledge of IT security set up and controls (e.g. cybersecurity; strong password usage; cyber incident response).
• Knowledge of IT infrastructure set up and maintenance.
• Knowledge of audio and visual recording equipment.
• Knowledge of server maintenance and backing up data and files.
• Maintain knowledge of industry-specific legislation, best practices, policies, and procedures
• Maintain knowledge of current human resource best practice, policy and procedures
• Understand and comply with privacy legislation.

EDUCATION & TRAINING

• Minimum grade 12 diploma.
• Formal information technology certification or diploma, of which the following are preferred:
  • Information Technology Certifications (A+)
  • Information Technology Certifications (Network+)
  • Information Technology Certifications (MCSE)
• Leadership certifications and training are considered an asset.

Understand Gitxaala Nation’s culture, language and values including the Sm’algyax culture.

While awe recognize the value of diversity in the workplace and welcome applications from people of all backgrounds in accordance with section 41 of the BC Human Rights Code; candidates of Indigenous background are encouraged to self-identify on their application.

APPLICATION PROCESS

When applying for this position, please forward cover letter, resume and references to the Human Resources Manager.

DEADLINE

Open until filled.

ATTENTION

Victoria Vickers, Human Resources Manager                            EMAIL: hr@gitxaalanation.com    

We thank all applicants for their interest, please note that only those short listed for an interview will be contacted.